WE’RE HERE TO HELP

Everyone gets
stuck sometimes.

A puzzling level or a puzzling bug? Let’s work it out.

Say hello

Include your level number, app version, device model and what happened. A screenshot helps, too.

A few quick answers

How do I play?

Draw a trail from a creature to its matching food, covering the open board tiles. Walls block movement. Bridges allow separate straight paths to cross. With twins, matching the color is only part of the puzzle—you also need the right route.

When do daily challenges unlock?

Daily challenges unlock after you complete 20 normal levels. They change each day. Skipping a normal level does not count as completing it.

I’m stuck on a level. What can I do?

Try a hint or draw a partial trail and use Check. You can restart with fresh hearts. After three combined played restarts or full heart losses on the same normal level, an optional rewarded-ad skip becomes available. Daily puzzles cannot be skipped.

Can I move my progress to another device?

Gulp currently saves progress on your device and does not have account-based cloud sync. Device backups may restore app data, but we cannot guarantee recovery. Avoid deleting the app while troubleshooting a save issue.

An ad did not load or give a reward. What should I do?

Check your internet connection and try again later. A reward is granted only when the ad service reports completion; closing an ad early may not earn it. If a completed ad fails to grant its reward, tell us the approximate time, reward type and app version. Never send account passwords or payment information.

How do I buy or manage Premium?

Premium, where offered, is purchased through the App Store or Google Play, which show the price and terms before you confirm. Subscriptions are managed and cancelled through your store account; deleting Gulp does not cancel one. Premium removes banners and interstitials; optional rewarded ads may remain available.

How do I remove my data?

Gulp has no account to close. See the data-deletion page for local-save, backup and support-email deletion instructions.